How will billing for the new system work?

Services are expected to begin in November 2023 and will be billed through the City's Finance Department on water bills. Customers should enroll now through August 4 to select your carts.

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1. The latch on my new wildlife-resistant cart isn't working.
2. What can be recycled in the curbside carts?
3. What happens if I put trash in my recycling cart?
4. What if I have more trash than fits in my cart?
5. How will billing for the new system work?
6. What is the pricing for carts?
7. What if I have a problem with my cart?
8. Who does the PAYT program include?
9. Why is PAYT being implemented now?
10. How will residents get new services?
11. What if I don’t sign up for service?
12. What is the plan for carts?
13. What if I already have a wildlife resistant container?
14. What if I take my trash to the Recycle Center/landfill/other and don’t need service?
15. Can I still get food waste and yard waste collected?
16. Does PAYT include curbside organics (compostables) collection?
17. Non-eligible Service Addresses for PAYT
18. What do I do with yard waste?
19. What if I don’t want to recycle?
20. Can I opt out?